Tender Page (Official site of National Library)

GOVERNMENT OF INDIA
NATIONAL LIBRARY,
Belvedere,
KOLKATA - 700 027

NOTICE INVITING TENDER

New Tender No.: ADM/S&S/COMP/NL(LAN)/AMC/4297 Notice Date: 13th November 2007

Old Tender No.: ADM/S&S/COMP/NL(LAN)/AMC/3873 Date: Date: 12th October 2007

Last date of submission of Tender: The due date for submission has been extended till 3.00 P.M. on 19th Novenber 2007.

(Please note that the previous date of submission was 12th November 2007 by 3.00 P.M).

The National Library, Kolkata invites sealed quotations (in two-bid formats: Technical and Financial) duly superscribing Tender No. and due date on the envelope for Maintenance of Switches, Servers, Computers and Peripherals.

1. Description of Work

As per Annexure "A"

2. Scope of work

The Vendor shall provide Warm-up Services and Comprehensive Maintenance Services including Preventive Maintenance Services to the equipment as per Annexure "A" for the prime shift from 09.30 hrs. to 18.00 hrs. from Monday to Friday excluding Saturdays and Sundays and other public holidays.

a) Warm-up Services:

The Vendor and National Library, if necessary, will carry out an acceptance test, jointly, on signing the Agreement. The Hardware equipment will be tested as per standard test procedures. During acceptance test, if any equipment or part of its is found defective, the same should be replaced in order to make the equipment fully operational. Replacement cost of equipment/spares shall be borne by the National Library.

b) Comprehensive Maintenance Services:

The Vendor shall have to provide Comprehensive Maintenance Services to all the equipment as per Annexure "A" hereof and the interconnections between them only. This would include repair/replacement of defective parts. The Vendor shall carry out Preventive Maintenance at a regular interval, to keep the machines in good condition. The frequency of such service should be quarterly and it will be recorded.

3. Working space and access :

National Library, Kolkata shall provide space and access to the premises for the authorized representatives of the Vendor and designate area to be reserved for the engineers of the Vendor to work. Appropriate storage space with locking facility will be made available to them for storage of spares/equipment.

4. Maintenance Services shall not include :

a) Electrical work external to the machines or maintenance of accessories, attachments, machines or other devices, including all cables and media other than those directly used to connect the system mentioned;

b) Repair of damage resulting from accidents, defective floppies, failure of electrical power, air-conditioning or humidity control acts of God or causes other than normal use;

c) Furnishing platens, supplies or accessories, painting or refinishing of machines or furnishing materials thereof making specification changes or performing services connected with relocation of machines or adding or removing accessories, attachment of other devices;

d) Such services which are impractical for the representatives to render because of alternations of machines;

e) Repair or fitting of replacement necessitated by customer's or any third party's fault;

f) Magnetic media like cartridges, floppy diskettes and CDs;

g) Consumables like ribbons, ribbons cartridges, ink, print heads etc;

h) Replacement of equipment, which becomes unserviceable due to wear and tear, caused by extensive usage over the period under Warm-up Services. However, such replacement is required under Comprehensive Services and the charges are inclusive;

i) Non-functional parts like covers, castors, stands;

j) Power cables for all units.

5. Penalty:

No payment shall be made in advance. The payment shall be made after deduction of necessary penalties if applicable. The penalty may be 8% of the AMC value per day and 3% of the AMC value per day for non-operation of any specific service. Such values will be determined on the basis of the Register-records, agreed and signed by both the parties maintained for the purpose.

6. Eligibility Conditions:

The participating parties in the tender should furnish copies of the following documents along with the Technical Bid:-

i)	Valid Trade License;
ii)	PAN Card;
iii)	Valid Sales Tax and Income Tax Clearance Certificates;
iv)	All credentials to justify its experience of executing the aforesaid job.

7. General terms and conditions:

( i )	Bidders, except those who are registered with the Central Purchase Organization, National Small Industries Corporation (NSIC) or Ministry/Department of Culture, Govt. of India, will have to furnish a sum of Rs.20,000/- as Earnest Money Deposit (EMD) in the form of Bank Guarantee/Demand Draft from any of the commercial banks in an acceptable form, drawn in favour of the 'Director, National Library, Kolkata' along with the Technical Bid. The Bank Guarantee/Demand Draft should remain valid for a period of forty-five days beyond the final bid validity period. The EMD will be forfeited, if the bidder withdraws or amends, impairs or derogates from the tender in any respect within the validity period of his tender. If the successful bidder fails to furnish the Performance Security Deposit, the EMD shall be liable to be forfeited. The EMD of all unsuccessful bidders will be returned as early as possible after the expiration of the period of bid validity.
(ii)	Tenders are required to be submitted in two bid format viz. Technical Bid and Financial Bid separately. Envelope marked 'A' shall contain specification of the article under Technical Bid along with documents as required in the Eligibility Conditions and superscribed as 'Quotation for Technical Bid - for Maintenance of Switches, Servers, Computers and Peripherals'. Envelope marked 'B' shall contain information under the Financial Bid and superscribed as 'Quotation for Financial Bid - for Maintenance of Switches, Servers, Computers and Peripherals'. These two envelopes duly sealed, shall be put in a large Envelope marked 'C' and addressed to the Director, National Library, Belvedere, Alipore, Kolkata-700 027.
(iii)	Financial Bids of only the technically acceptable offers will be opened for further evaluation.
(iv)	The successful bidder shall have to furnish a Performance Security equivalent to 2% of the total consideration price in the form of Bank Guarantee from a commercial bank in an acceptable form to be drawn in favour of the 'Director, National Library, Kolkata' which should be valid for a period of sixty days beyond the date of completion of all contractual obligations of the supplier including warranty obligations. The desired Performance Security Deposit should be tendered by the successful bidder immediately after receiving the confirmation about its selection from the National Library, Kolkata. The EMD of the successful bidder shall be returned immediately after the Performance Security Deposit is furnished. No adjustment of 'Performance Security Deposit' with EMD shall be entertained. The formal work order shall be issued after furnishing the required Performance Security Deposit and after entering into an Agreement of Contract in Non-judicial Stamp Paper;
(v)	Bidder should have its own Service Centre preferably in Kolkata;
(vi)	The tender shall be dropped in the designated box in the Director's Office, National Library, Kolkata on or before 12th November 2007 by 3.00 P.M.;
(vii)	The Vendor shall provide Maintenance Service to maintain the equipment in proper operating condition to the satisfaction of the National Library authorities;
(viii)	Price quoted shall be valid till 31st March 2008;
(ix)	If the selected bidder is unable to undertake the maintenance job within seven days from the date of awarding the job/work order, the National Library, Kolkata reserves its right to select another bidder for the job. Any cost, damages resulting out of the same shall be recovered from the delinquent bidder besides forfeiture of its Earnest Money Deposit and/or 'Performance Security Deposit' as the case may be;
(x)	Tenders submitted or received without tender number and beyond the due or in unsealed condition shall be liable for rejection;
(xi)	Tenders (Technical Bid) will be opened at 4.00 P.M. on 12th November, 2007 in presence of such Bidders or their authorized representatives who wish to be present;
(xii)	National Library, Kolkata reserves all rights to accept or reject any bid without assigning any reason whatsoever.

8. Payment Terms:

Payment shall be made on half yearly maintenance basis on satisfactory performance. Bill shall be raised by the firm at the end of each six monthly period.

sd/- B. Sengupta
Administrative Officer

Annexure 'A' National Library Government of India Belvedere, Kolkata
Name of the equipment	No./Quantity
Layer 3 Switch Make: Nortel Networks, Model: Accelar 1150R (with 16 x 10/100 base Tx full Duplex ports 4 x 1000 base Sx and dual hot swappable power supply)	01
Layer 2 Switch Make: Nortel Networks, Model: Baystack 350-24T (with 1 x 1000 base Sx + 24 x 10/100 base Tx full duplex ports)	01
Layer 2 Switch Make: Nortel Networks, Model: Baystack 350-12T (with 1 x 1000 base Sx + 12 x 10/100 base Tx full duplex ports)	01
Layer 2 Switch Make: Nortel Networks, Model: Baystack 350-24T (with 24 x 10/100 base Tx full duplex ports)	03
Layer 2 Switch Make: Nortel Networks, Model: Baystack 350-12T (with 12 x 10/100 base Tx full duplex ports)	07
Network Management Software, Make: Nortel Networks, Model: Optivity Campus 7.0.1	01
6 Core MM Outdoor Optical Fibre Cable (D-Link)	410 mtrs.
24 Port Fibre Optic Patch Panel loaded with SC-SC Couplers D-Link	01
12 Port Fibre Optic Patch Panel loaded with SC-SC Couplers D-Link	02
UTP E-CAT5 Cable (Box of 305 mtrs.)	26 Boxes
UTP E-CAT5 Patch Cord - 7 feet (D-Link)	148
UTP E-CAT5 Patch Cord - 3 feet (D-Link)	167
UTP E-CAT5 Single Port surface Mount Information Outlet (D-Link)	155
SC Connectors MM (D-Link)	30
24 Port E-CAT5 Jack Panel (D-Link)	05
12 Port E-CAT5 Jack Panel (D-Link)	08
Rack 15U (B.Joy)	01
Rack 6U (B. Joy)	11
Network Management Station; PC Make -HP Model: Brio, Pentium - II @ 550 MHz, 64MB RAM, 8.4 GB HDD, 1.44 MB FDD 48 x CDROM Drive, Keyboard, Mouse, Win'95 and 15" Colour Monitor and Ethernet Card	01
Node PC, Make -HP Model: Brio, Pentium - III @ 550 MHz, 64MB RAM, 8.4 GB HDD, 1.44 MB FDD 48 x CDROM Drive, Keyboard, Mouse, Win'95 and 15" Colour Monitor and Ethernet Card	50
Server Make: Sun Microsystems, Model : E-450 Spare Processor, @ 400 MHz, Dual CPU RISC based Server, 3 x 18.2 GB SCSI Hard Disc Drives, 2 x 256 MB RAM, 17" Colour Monitor with Keyboard and Mouse, RAID Storage Array A 1000, 12 GB Internal Tape Drive and Solaris Operating System.	01
HP Inkjet Printer DJ 810C	03
Dot Matrix Printer TVSE MSP 345	12
8 x DVD ROM Drive (Creative)	01
External HP CD Writer Model: 7510E	01
0.5 KVA UPS for nodes with printer (Make: TVSE, Model: Start UPS)	35
0.7 KVA UPS for nodes with printer (Make: TVSE, Model: Start UPS)	15
0.7 KVA UPS for switches (Make: TVSE, Model: Start UPS)	35
5 KVA UPS for switches and server at Prashashan Bhawan	01
Node PC, Make: HP, Model: Brio, Pentium - III @ 933 MHz, 64MB RAM, 20 GB HDD, 1.44 MB FDD 48 x CD ROM Drive, Keyboard, Mouse, 56 kbps Modem, Win'98 and 15" Colour Monitor and Ethernet Card	47
Node PC, Make: HP, Model: Brio, Pentium - III @ 933 MHz, 128MB SDRAM, 20 GB HDD, 1.44 MB FDD 48 x CD ROM Drive, Keyboard, Mouse, 56 kbps Modem, Win'98 and 15" Colour Monitor and Ethernet Card	01
17" SVGA Digital Non-Interlaced Colour Monitor, Make: HP	01
15" SVGA Digital Non-Interlaced Colour Monitor, Make: HP	47
Keyboard and Mouse for 17'Colour Monitor	01
Inkjet Printer Make : HP, Model : DJ 840C	10
TVSE Dot Matrix Printer MSP 345 Classic	15
UPS 500VA Line Interactive (Make: APC)	23
UPS 700VA Line Interactive (Make: APC)	25
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